Point of Sale

The Wiri POS is designed for speed — from seating a guest to printing the receipt in as few taps as possible.

Starting a Sale

  1. Go to POS and click New Sale.
  2. For dine-in, select the table from the floor plan. For takeaway or delivery, leave the table blank.
  3. Browse categories or search by item name to add items to the order.
  4. When prompted, select any required modifiers (cooking preference, extras, size).

Order Management

While an order is open you can:

  • Adjust quantities — tap the quantity field on any line item to increase or decrease.
  • Remove an item — swipe left or click the remove icon.
  • Add a note — attach a kitchen instruction to an individual item (e.g. "No onions").
  • Apply a discount — click Discount to apply a percentage or fixed amount to the whole order.
  • Send to kitchen — sends the current order to the Kitchen Display System (KDS) without charging.
  • Hold order — saves the order and frees the POS screen for another transaction.

Collecting Payment

  1. Click Charge when the customer is ready to pay.
  2. Select the payment method: Cash, Card (Stripe/Paystack/Flutterwave), Mobile Money, or a split between multiple methods.
  3. For cash payments, enter the amount tendered — Wiri calculates and displays the change due.
  4. For card payments, the payment gateway processes the card and returns a confirmation before the receipt is issued.
  5. Click Print Receipt to send to the thermal printer, or Email Receipt to send to the customer's email address.
Tip: Connect a Bluetooth thermal printer via Settings → POS → Printer. You can choose between 58mm and 80mm paper width to match your printer roll.

Split Payment

From an open order's payment panel, click Split Payment. Add a row for each payment method — cash, card, mobile money — and enter the amount for each. The order is marked paid once the rows add up to the total.

Tip / Gratuity

When an order has items, a Tip / Gratuity field appears in the payment panel. Enter a flat amount — it is added on top of the order total and printed as a separate line on the receipt.

Void and Refunds

Managers can void an order before payment is collected. After payment, a refund can be issued from Reports → Sales — find the transaction and click Refund.

Held Orders

Held orders appear in the Open Orders panel. Click any held order to resume it.

Tip: Install Wiri as a PWA on your POS device — the icon appears on the home screen and the app launches in full-screen mode with no browser chrome. See Getting Started.

Related: Payments · Table Management · Reports